Which statement is true regarding problems that an employee experiences outside of work?

The correct answer highlights the potential benefits of counseling in helping employees navigate personal issues that may arise outside of work. Counseling can provide employees with support, coping strategies, and problem-solving skills to manage their personal lives more effectively. This support can lead to improved well-being, which in turn can enhance focus and productivity at work.

While the other options present contrasting views, it’s essential to recognize that not all personal issues can be resolved solely through counseling, which makes the second statement less accurate. The impact of personal issues on work performance can vary widely; some may be minor, while others can be significant, thus contradicting the claim that these problems have no impact. Additionally, although employers can play a supportive role, personal issues are primarily the responsibility of the employee to resolve, making the fourth statement less applicable in a general sense.