Which statement about the importance of human resource management is false?

Human resource management (HRM) plays a crucial role in organizations, primarily focusing on managing people and their development to enhance overall performance. The statement about HRM helping the accounts department in recording transactions is not aligned with the core functions of HRM.

While the accounts department is responsible for financial transactions, record-keeping, and financial reporting, HRM focuses on recruitment, training, employee development, and managing workplace relationships. Its primary purpose is to ensure that the workforce is capable, engaged, and working effectively towards the organization's goals, rather than directly assisting in transactional accounting tasks.

In contrast, the other statements highlight valid aspects of HRM's importance. Effective training does indeed boost productivity by equipping employees with necessary skills, which directly impacts their performance. Additionally, developing multi-skilled teams promotes collaboration and efficiency, enhancing group working. Finally, HRM strategies focused on employee engagement and satisfaction can significantly reduce staff turnover, leading to a more stable and experienced workforce.