Which level of management is responsible for making tactical decisions?

The level of management responsible for making tactical decisions is middle management. This management tier plays a crucial role as it acts as a bridge between senior management and lower-level employees. Middle managers are tasked with implementing the strategies and policies set by senior management, translating these broader objectives into specific operational plans.

Tactical decisions typically involve short to medium-term actions aimed at achieving the strategic goals of an organization. These decisions can encompass resource allocation, scheduling, and the management of teams to meet departmental objectives. Middle managers have a strong understanding of both the operational capabilities of their teams and the strategic vision of the organization, allowing them to make informed decisions that align with overall goals.

In contrast, entry-level staff primarily execute defined tasks without the responsibility for decision-making related to strategy or tactics. Supervisors may oversee the daily operations of their teams but typically focus on operational decisions rather than tactical ones. Senior management is involved in strategic decision-making, setting the long-term direction of the company rather than engaging in the day-to-day tactical operations. This division of responsibilities highlights why middle management is specifically suited for tactical decision-making.