What type of communication is described as a two-way process involving the transmission or exchange of information and feedback?

The two-way communication process is characterized by the active exchange of information between parties. This method allows for not just sending a message, but also receiving feedback from the other party, enabling clarification, elaboration, and adjustment of the message based on that feedback. This interaction fosters an environment of engagement and understanding, as both senders and receivers of information are able to express their thoughts, opinions, and reactions, leading to a more comprehensive understanding of the subject matter.

In contrast, one-way communication refers to sending a message without the opportunity for the recipient to respond or provide feedback. Multiple communication typically refers to the involvement of various parties or platforms, which may not necessarily emphasize the exchange between just two parties. Direct communication suggests immediacy or straightforwardness but does not inherently imply that feedback is part of the interaction. Thus, the essence of two-way communication lies in the reciprocal nature of the dialogue, which is essential for effective communication processes in business and interpersonal interactions.