Operational management focuses on which type of activities?

Operational management is primarily concerned with the day-to-day functions and routines that keep an organization running smoothly. This area of management emphasizes the efficiency and effectiveness of processes that produce goods and services. Routine activities, such as scheduling, production, quality control, and inventory management, are central to operational management because they directly impact the organization's ability to meet its tactical goals and maintain consistent performance.

The focus on routine activities allows operational managers to streamline operations, control costs, and enhance service delivery. By managing these regular tasks effectively, organizations can improve productivity and ensure quality standards are met, which contributes to overall business success.

In contrast, long-term strategic activities relate to high-level planning that shapes the future direction of the company. Crisis management activities deal with responding to unexpected problems or emergencies, and creative activities often pertain to innovation and new product development. While these areas are important in their own right, they fall outside the core focus of operational management, which is primarily concerned with maintaining and improving routine operations.