Once goods have been dispatched to the customer, which department is responsible for invoicing the customer?

The Accounts department is responsible for invoicing the customer once goods have been dispatched. This department plays a critical role in managing the financial transactions and ensuring that the business receives payment for the products it has sold. When goods are sent to a customer, the Accounts department generates an invoice that details the items purchased, their prices, the total amount due, and the payment terms.

This process is essential for maintaining accurate financial records and cash flow management. By ensuring that invoices are sent promptly, the Accounts department helps facilitate timely payments from customers, which is crucial for the overall financial health of the organization.

The other departments mentioned do not have invoicing as part of their primary responsibilities. The Production department focuses on manufacturing goods, the Human Resources department manages employee-related functions, and the Purchasing department is involved in acquiring goods and services for the business. Each of these functions supports the organization, but they do not handle the invoicing process.