During counseling, which type of information must be kept confidential?

In the context of counseling, confidentiality is of paramount importance, particularly when sensitive issues such as fraud and sexual harassment arise. These topics often involve serious legal, ethical, and personal implications that can significantly affect the individuals involved, as well as the organization. Maintaining confidentiality in these situations helps to ensure that those who confide in a counselor feel safe and secure, fostering an environment where they can speak openly without fear of repercussions or stigma. This protective measure encourages individuals to seek help and address issues that are often difficult to discuss publicly.

General advice, job performance feedback, and personal achievements may be shared more broadly within an organization or discussed with other parties, as they do not typically carry the same level of sensitivity or potential for harm. However, matters of fraud and sexual harassment must be handled with a much higher degree of care and confidentiality to protect the individuals' rights and wellbeing, as well as to comply with legal obligations.